F.A.Qs

Frequently asked questions

What will be the financial transactions with Iran?

There is no any concerns at all by working with Iranian companies.
Why? We have our own facilities and payment routs overseas. No payment to Iran and Iran won’t be involved in any documents for presenting to the banks

Do you also insure the transportation of goods?

Yes, offering All Risk Close A insurance policy that can be approved by your country’s embassy as well as joint chambers of commerce

What are the settlement methods?

1. Payment of 30% prepayment will be based on the value of the goods and the rest will be for the copy of export documents

2. Full settlement based on the certificate of inspection companies agreed by the parties: Goods in Iranian customs are done by inspection companies such as SGS, and in return for the certificate of the inspection company, complete settlement is done, then the necessary measures are taken to transport the goods by us.

How do I buy with complete confidence?

In order to be able to gain your trust and offer you products with the requested quality and fair price, we have considered the following methods:

1. online shopping:
Get acquainted with the technical characteristics of our products through our website, and then you can contact us via WhatApp and Email, and express your questions and concerns, hear our answers, and also receive the price of our products. If you decide to buy, we will provide you with videos and photos of all the steps of supply, packaging and preparation to safely ensure the process of preparing your product.

2. shopping in person:
Iranians are famous for their hospitality! You can travel to Iran and visit the production line and products in person and order.

3. Purchase for inspection company certificate:
Any inspection company approved by the parties (us and you) can inspect the products and issue an inspection certificate. This certificate will help you make a safe and secure purchase

4. Send sample goods by express POST:
A sample of the requested goods will be sent to you at a free price by express mail. If it is approved by you, you can place your order.
Note: You are responsible for fast postage and only sample goods are free. However, if you order the shipment, your postage will be deducted from the final invoice as a discount.

Where are you located?

QasabehFoods is head office is in Mashhad-Iran, we can supply our loyal customers from our worldwide offices as well. we have our marketing team in 5 continents offering 24/7 online customer services.

What are your opening hours?

SAT –THU 8:00-18:00 IRST (GMT+3:30) Friday is the weekend in Iran, but we are always online on whatsapp: +989156282722

How do we contact you?

We prefer all communications by e-mail to info@qasabehfoods.com , ,where your messages will route to the appropriate department. Of course, you may also use a telephone or Whatapp to connect us.

Iran Office :
Iran, Mashhad, Hashemieh St., Alley 2, QasabehFoods EMC

WhatApp: (+98 ) 9156282722
Managing Director Email: jamaltavana@qasabehfoods.com
sales department Email: info@qasabehfoods.com

How long are prices valid?

Prices vary based on quantity, payment, and shipping terms. Therefore prices quoted based on requests. All prices are subject to our final confirmation unless otherwise mentioned in the quotation. Mostly all prices are valid for three calendar days.

How can we place orders?

It is better to place an order by email our professional marketing team will get back at due course.

What are your minimum order quantities?

We do our best to deliver the goods at the lowest possible price to our customers.it is better to check the minimum order quantity with our sales experts case by case.

What are your shipping terms?

Normal shipment is “by sea”. Shipment by air, couriers, post parcel can also be arranged upon request.

How fast can you make shipments? How fast can we receive goods?

Transit period depends on a wide variety of factors – such as order type, quantity, number of mixed products in one shipment, shipping mode, or delays at customs at destination. Normally Shipments can be made within 2-3 weeks from date of receipt of order.

What quality guarantees are offered by you?

We use a wide variety of brand new technology and machinery in our production line, While our valued customers’ feedback has always been effective in our success.

Will I receive options/advices to help me choose the product (s) I want?

Yes, definitely. By consulting with our export expertise, we’re happy to discuss and present available options based on different factors such as your local market demands and delivery methods. Once you’ve shortlisted the products you’re interested in, we will arrange samples for you to test and verify particularity of product.

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